FAQ
Frequently Asked Questions
Please contact us if you cannot find your answer below
Where is this store located?
“SHS Gifts LLC is a registered company in Iowa, USA. We serve customers worldwide. Some orders are fulfilled through our international partners and shipping couriers to ensure variety and quality.
How Can I contact you?
You can reach us through multiple channels:
📧 Email Support: shs@shsgifts.com
📞 U.S. Business Phone: +1 (631) 212-0203
🏢 Mailing Address: SHS Gifts LLC, 7158 Eisenhower Road, Arlington, IA 50606, USA
💬 Virtual Assistant (WhatsApp): For 24/7 instant queries, you can also reach us on WhatsApp at +92-300-9619006. This is our virtual support line for quick responses, while all business operations are managed by our U.S. office.
What is Delivery Time and Method?
Orders are processed in 1–3 business days. We use trusted courier services for global delivery. For U.S. orders, delivery usually arrives in 5–10 business days, and for other countries delivery is approximately 10–18 business days. Tracking will be provided with every shipped order.
Is there any Discounts for Large Quantities?
Yes we do offer bulk discounts, please contact us if you want to buy something in bulk, we are always there to cooperate.
Do SHS Gifts have Wholesale or Reseller Plan?
Yes!….We have a lot of Resellers worldwide; we offer special discounts for wholesalers.
Can We customize a gift with logo or a text?
Sure, you can have most of our products customized to make it more special gift. Any logo, name or text can be engraved for you with pleasure.
Can SHS Gifts customize or develop a new product on demand?
Basically, we’re manufacturers & developers; we love to innovate and materialize your ideas. You can have your products developed with us at competitive prices.